Shipping & Returns Policy
We allow returns for credit refund only. We do not allow exchanges. Returns are accepted when postmarked within 7 days of the delivery date. To initiate a return, please contact us at contact@remiskiosk.com to obtain a return authorization. Be sure to include the item’s order number and your reason for the return. Returns that are shipped without authorization may not be accepted. We reserve the right to refuse any return, at management’s discretion (no smells, marks, tears, , if the item being returned does not meet the criteria set forth within this policy. Please allow up to 4-7 business days for your refund to be processed once we receive your return.
Drop Shipping Returns & Refunds
All returns and refunds must be made directly with the originating company.
Return authorization for items shipped in error, will be provided with a pre-paid shipping label. Return shipping on items that are being returned for other reasons will be paid for by the customer.
The following items: Clearance items, Custom Products, and are not eligible for return. We reserve the right to refuse any return, at management’s discretion, if the item being returned does not meet the criteria set forth within this policy.
Except for items that were damaged when purchased, items may be “open box” but must provide a photo upon delivery, be unused and complete with all original packaging. Shipping is paid by customer.
Credit Refunds, if issued, will be issued in the original form of payment minus shipping and handling fees and restocking Fee.
Except for items that are returned for being damaged or defective, to cover the cost of inspecting, repackaging, and restocking certain items, a restocking fee of 20% will be charged for the refundable items. The restocking fee will be deducted from the refund amount.
Handmade Items
Handmade items are non-returnable.
If you have any questions about this return policy, please contact us at sales@remiskiosk.com
Do you have questions we didn’t answer? Give us a call or send us an email.
We’d love to talk with you and answer your questions in more detail!
Remi’s Kiosk, LLC.
267 Langley Drive
Suite 1372
Lawrenceville, GA 30046
(678) 825-2203
sales@remiskiosk.com