FAQ
Frequently Asked Questions
Have no fear! Your package is on the way! If you would like to track your package(s), simply click the View your order button in your shipment confirmation email (don’t forget to check any spam folders) and click the Tracking Number found on this page. Lost the email? Contact us and we’ll resend it for you!
Estimated delivery times for USA orders is 2-3 business days.
Estimated delivery times for International orders is 8-25 business days.
Certain items are shipped separately from our various different partners, resulting in separate packages, which is why you have not received the rest of your order yet.
Sorry for any inconveniences! Rest assured it will be with you soon!
Please allow 2-5 business days after shipment to allow the tracking system to update.
We provide shipping to all of USA and Puerto Rico.
We process and ship most of our orders within 24 hours Monday-Friday. Delivery time will be different depending on where you are, more than 85% of the orders arrive within 10-15 business days. Due to high demand, our carrier may take longer than the estimated delivery time to deliver our items to you. Additional delays may occur due to weather conditions, holidays etc.
You can reach us by clicking the Contact Us button located at the bottom of this page, or by emailing us at sales@remiskiosk.com
Accepts PayPal and all major credit cards as secure payment methods.
All shipping and taxes are calculated in the cart and at checkout
- Go to the item page of the product that you would like to order.
- Select the quantity of items that you would like to order and click “Add to Cart”
- In the new page, please fill in your information (Email, Name, Shipping address) and then click “Continue to Shipping Method”
- Click “Checkout” on the next screen
- Then fill in your credit card information and click “complete order” to finish the transaction.
An email will be sent to you within 48 hours from the time of your purchase. If you did not receive it, you can check if it is in the spam/junk folder. There should be a tracking number inside the email together with the courier used to deliver your package, please go to the courier’s website and enter the tracking number to track your order. If the email was not sent, you can send us an email at sales@remiskiosk.com with your order number/ details, and we will double check your order and send you the tracking number.
If you do not receive an order confirmation or tracking about your order, it’s likely they were marked as spam or you have mistypes your email address. Some email providers may mark our emails as spam or completely block them. Check your spam folder for emails about your order and make sure to add our emails to your safe list. You can also send us an email at sales@remiskiosk.com with your order number/ details and we will check for you.
When you use the discount code, you should enter your code in the discount code text box, which is located on the cart page.
You would have to activate the code by pressing the “apply” button next to the discount box after entering the discount code. You will see whether the code is successfully applied after the button is pressed.
Do you have questions we didn’t answer? Give us a call or send us an email.
We’d love to talk with you and answer your questions in more detail!
Remi’s Kiosk, LLC.
267 Langley Drive
Suite 1372
Lawrenceville, GA 30046
(678) 825-2203
sales@remiskiosk.com